Return, Refund and Cancellation Policy

Powering Kids Learning will try as much as possible to make your purchase experience worthwhile.


All digital products are delivered in as a functional upgrade or content access which is available via You will be sent a link to the online manual.

By making a purchase of digital content on the Website you agree that the digital content is available to you for download immediately. Please make sure that you save a copy of the file to your computer.

If you have problems with your initial download please don’t hesitate to get in touch by e-mail at info [et] and we will be happy to help.

Once your order has been processed we will send you a confirmation email using the email address you provided on our order form.

This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.

Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.

Refunds on Digital Goods

We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.

If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase.


Late or Missing Refunds (If Applicable)

If you haven’t received a refund yet, please contact PayPal customer service to know the reason why your fund is yet to be reflected in your PayPal account, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info [et]

Exchanges (If Applicable)

If you need to exchange a product for the same item, send us an email at info [et]

Cancellation of Orders

If you wish to cancel an order, you may request a cancellation by calling +385 98 45 22 46 or emailing us at info [et] However, if we are not able to receive and process your cancellation request before we accept your order; your cancellation request may not be effective.


If the item was marked as a gift when purchased you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.